Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the Ora OS Coffee web application and the Ora OS mobile application (together, the "Service"), provided by Ora Group ("Ora OS", "we", "us"). By using the Service, you agree to these Terms.

1. The Service

Ora OS is business software that helps coffee companies run their operations, including purchases, suppliers, inventory, quality control, contracts, dispatch, documents, and approvals. The Service is provided to organizations and accessed by their authorized users.

2. Accounts and access

• Accounts are issued to organizations and their authorized users. You are responsible for keeping your sign-in credentials confidential.
• You agree to use the Service only for lawful business purposes and only within the access and role granted to you by your organization.
• You must not attempt to access data belonging to other organizations, interfere with the Service, or reverse engineer it.

3. Your data

The records, documents, and content you and your organization create remain owned by your organization. You grant us the limited rights needed to host, process, and display that content in order to provide the Service. Our handling of personal information is described in our Privacy Policy.

4. Acceptable use

• Do not upload unlawful, infringing, or malicious content.
• Do not use the Service to violate the rights of others or any applicable law or regulation.
• Do not misuse, overload, or attempt to disrupt the Service or its infrastructure.

5. Availability

We work to keep the Service reliable but do not guarantee uninterrupted availability. We may update, improve, or modify features over time, and may perform maintenance that temporarily affects access.

6. Disclaimers and liability

The Service is provided "as is" without warranties of any kind to the maximum extent permitted by law. Ora OS is a tool to support your operations; you remain responsible for your business decisions and for the accuracy of the data you enter. To the extent permitted by law, Ora Group is not liable for indirect, incidental, or consequential damages arising from use of the Service.

7. Suspension and termination

We may suspend or terminate access for breach of these Terms or to protect the Service and its users. Your organization may end its use of the Service in accordance with its agreement with us.

8. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you within the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

9. Contact

Questions about these Terms can be sent to support@oraos.io.